Resources for Old Fort Slide Residents

February 22, 2019

Fridge/Freezer Replacement Program

Fridge/Freezer Replacement  

If your fridge or freezer was damaged during the Old Fort landslide evacuation in 2018, you may be eligible for support with replacement costs from the Canadian Red Cross and the B.C. Government. Financial assistance for spoiled food replacement is also available. More information  Old Fort Refrigerator Freezer Replacement 

Updated – February 25th, 2019 (Please bring photo I.D, proof of home ownership, and receipt or invoices related to the costs of fridge/freezer replacement). 

EOC Structure & Purpose

EOC Purpose   EOC Structure

Provincial Assistance Programs

Disaster Financial Assistance

Disaster Financial Assistance (DFA) is a provincial program to help individuals and local governments recover from uninsurable disasters. The DFA Program comes into effect when residents cannot access insurance for events that are uninsurable, such as the Old Fort Landslide. DFA can compensate individuals for 80% of eligible claims, after the first $1,000 to a maximum claim of $300,000. DFA is for essential items only. Disaster Financial Assistance 1-888-257-4777 OR email OR website

Property & Housing Questions 


If you have questions about your home or tenant insurance, call your insurance representative directly or call the Insurance Bureau of Canada toll-free at 1 844-2-ASK-IBC.

Property Values

If residents have questions about how the slide may affect property values, contact BC Assessment. BC Assessment Authority at 1-866-825-8322..

Community Resources

Mental Health Support Line

To reach a mental health support worker trained to provide emotional and mental health support 24 hours a day: Call 310-6789 (do not add an area code before the number) or check out their website at:

Employee Assistance Programs

Your employer may have an employee assistance program (EAP). EAP is a work-based intervention program designed to identify and assist employees in resolving personal problems (e.g., marital, financial or emotional problems; family issues; substance/alcohol abuse) that may be adversely affecting the employee’s performance. Please contact your employer to see if this service is available.

HealthLink BC

To access free, non-emergency health information for anyone in your family, including mental health information. You can also speak to a registered nurse about symptoms you’re worried about, or talk with a pharmacist about medication questions. Call 811 or visit

Community Contacts

Police/Ambulance Emergency       9-1-1
Police-Non-Emergency                      250-787-8140

Pacific Northern Gas                           1-800-663-1173

BC Hydro                                                   1-888-769 3766

Telus                                                            1-800-663-0333

Yellowhead Road and Bridge           1-888-883-6688

Fort St John Health Unit                    250-263-6000

Health Link BC                                         8-1-1

Mental Health Support Line              310-6789   (do not add an area code before the number)

Talk In Tough Times                             1-877-427-4884

BC Assessment Authority                    1-866-825-8322

Insurance Bureau of Canada              1-844-227-5422

Disaster Financial Assistance             1-888-257-4777

Emergency Info BC                                    250-952-4913

FSJ Women’s Resource Society           250-787-1121